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Microsoft Exchange Server 2003 Administration and Maintenance 2.0

Overview
Skills Taught
Audience
 Prerequisites
Outline
Duration:8-12 hours
Skill Level:Intermediate
Certifications:MCSA 2003; MCSE 2003
Delivery Type:Expert Encore

Description
This course provides students with the knowledge and skills necessary to update and support a reliable, scalable and secure Exchange 2003 messaging infrastructure in a medium to large-sized (250 to 5,000 seats) environment.

Skills Taught
After completing this course, students will be able to:

  • Install Exchange Server 2003, including configuring extension to the Active Directory schema
  • Understand the procedures for upgrading Exchange 2000 to Exchange Server 2003
  • Configure manage and troubleshoot Exchange Server 2003
  • Configure and manage interoperability between Exchange Server 2003 and other messaging systems including Exchange 2000
  • Secure Exchange Server 2003 and the message traffic that is transferred between servers in the same organization and between organizations
  • Manage recipients, including automating the creation and modification of user accounts and properties
  • Manage public folder creation, replication and maintenance
  • Create and manage address lists to include custom address lists, offline address lists and address list filtering
  • Manage mobile devices with Exchange Server 2003
  • Plan a comprehensive strategy for fault tolerance and disaster recovery to include backups and redundancy
  • Identify and perform preventive maintenance procedures to ensure maximum availably of services
  • Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization

Audience
This course is intended for messaging support professionals who are currently employed or are seeking employment in medium-to-large environments (250 to 5,000 seats) with multiple physical locations, mixed-client connection protocols, wireless, and Internet messaging connectivity.

Prerequisites
Before attending this course, students should have:
  • Strong understanding of Microsoft Windows Server 2003 technologies
  • Working knowledge of networking protocols and services including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS)
  • Working knowledge of standard Internet protocols, including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocol (NNTP
Outline
Module 1: Installation and Upgrading
  • Installing Exchange Server 2003
  • Installing Exchange Server 2003 in a Clustered Environment
  • Installing and Using Exchange Management Tools and Utilities
  • Upgrading from Exchange 2000 Server to Exchange Server 2003
  • Forest and Domain Preparation
  • Installing Exchange 2003
Module 2: Configuration and Management
  • Creating and Applying Exchange Policies
  • Configuring Exchange Server 2003 for Proactive Management
  • Adding, Removing, and Updating Exchange Servers
  • Managing Exchange Server 2003 in a Mixed Environment
  • Applying a Mailbox Store Policy
  • Creating a Storage Group and Store
Module 3: Security
  • Preparing for and Protecting Against Computer Viruses
  • Securing Mailboxes
  • Implementing Digital Signature and Encryption Capabilities
  • Configuring Firewalls
  • Configuring Administrative Permissions
  • Allowing Only the Required Services to Run on Exchange 2003
  • Blocking e-mail Addresses and Domains
  • Creating Administrative Groups and Delegating Control
Module 4: Recipient Management
  • Introduction to Exchange Recipients
  • Creating, Deleting, and Modifying Users and Contacts
  • Managing Mailboxes
  • Managing Mail-Enabled Groups
  • Create and Delete a Mailbox
  • Creating Mail-Enabled Groups and Assigning Permissions
Module 5: Public Folder Management
  • Managing Public Folder Data
  • Managing Network Access to Public Folders
  • Publishing an Outlook 2003 Form
  • Creating a Public Folder Index and Enabling Client Searching
  • Granting Permissions to Create Top-Level Folders and Creating Public Folders
Module 6: Address List Management
  • Introduction to Address Lists
  • Managing and Customizing Address Lists
Module 7: Using Internet Protocols to Implement and Manage Client Access
  • Introduction to Internet Client Access Protocols
  • Implementing a Front-End and Back-End Server Topology
  • Implementing and Managing Outlook Web Access
Module 8: Client Configuration and Connectivity Management
  • Configuring and Customizing Outlook 2003
  • Performing Calendaring Tasks in Outlook 2003
  • Installing and Configuring Outlook Express
Module 9: Routing Management
  • Explaining How Message Routing Works in an Exchange Organization
  • Configuring Routing in an Exchange Organization
  • Explaining Internet Connectivity Concepts and Protocols
  • Managing Connectivity to the Internet
  • Creating a Routing Group
Module 10: Management of Mobile Devices
  • Managing Mobile Service Components
  • Enabling User Accounts for Mobile Access
Module 11: Data Storage and Hardware Management
  • Managing Data Storage
  • Managing Disk Space
  • Managing Hardware Upgrades
Module 12: Disaster Recovery
  • Planning for Disaster Recovery
  • Backing Up Exchange Server 2003
  • Restoring Exchange Server 2003 Stores
  • Restoring Exchange Server 2003 Servers
Module 13: Maintaining your Exchange Server 2003
  • Performing Daily Exchange Maintenance
  • Performing Scheduled Exchange Maintenance
  • Performing On-Demand Exchange Maintenance
Module 14: Migrating to Exchange 2003 from Exchange 5.5
  • Populating Active Directory with Windows NT 4.0 User and Group Accounts
  • Connecting the Exchange 5.5 Directory to Active Directory
  • Moving Mailbox and Public Folder Contents into an Exchange Server 2003 Organization
Included Labs
  • * Forest and Domain Preparation
  • Installing Exchange 2003
  • Applying a Mailbox Store Policy
  • Creating a Storage Group and Store
  • Blocking e-mail Addresses and Domains
  • Creating Administrative Groups and Delegating Control
  • Create and Delete a Mailbox
  • Creating Mail-Enabled Groups and Assigning Permissions
  • Creating a Public Folder Index and Enabling Client Searching
  • Granting Permissions to Create Top-Level Folders and Creating Public Folders
  • Creating a Routing Group