Microsoft Course Listings
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CompTIA A+ Certification: Essentials
 | Duration: | 30 hours |
 | Skill Level: | Basic |
 | Certifications: | CompTIA A+ (2007) |
 | Delivery Type: | Expert Encore |
| Description |
The A+ Essentials course represents the baseline hardware, operating system, network, and security skills expected of an entry-level IT professional. This course covers the integral components of computer systems including the CPU, memory, disks, power supplies and expansion cards. Essentials also features devices found in a typical business setting such as laptops, PDAs, printers and monitors. A major section of this course is dedicated to understanding the fundamentals of Windows 2000 and Windows XP operating systems. Learners will also be introduced to the basic elements of a computer network as well as safety and security.
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| Skills Taught |
This course covers the following hardware and software technologies:
- CPUs and motherboards
- Memory
- Disks
- Bus structures
- Expansion cards
- Cables
- Video and multimedia input/output devices
- Print devices
- BIOS
- Windows 2000 Professional
- Windows XP Home Edition
- Windows XP Multimedia Edition
- Windows XP Professional
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| Audience |
This course is recommended for any student interested in achieving a foundation in computer networking technology. This course is one of two exams that are required to achieve A+ certification. It is also a perfect starting point for students interested in pursuing Cisco and Microsoft certifications.
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| Prerequisites |
- Computer user-level skills
- Basic knowledge of personal computers
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| Outline |
Module 1: Getting Started with PC Hardware Support
- Computer components overview
- Hardware, software, and firmware
- Troubleshooting models
Module 2: Operating Systems
- Operating system fundamentals
- Directory and file management
Module 3: Electricity and Power Systems
- Electricity and electronics
- Static electricity
- Power supplies
- Power supply troubleshooting
- Electricity and power systems
Module 4: CPUs and Motherboards
- Central processing units (CPUs)
- Packaging, slots, and cooling techniques
- Motherboards and system cases
- Motherboard troubleshooting
Module 5: Basic Input/Output System
- BIOS and CMOS
- The POST process
- Firmware updates
- BIOS and POST troubleshooting
Module 6: Memory Systems
- Memory
- Memory packaging
- Memory troubleshooting
Module 7: Bus Structures
- Buses
- Host system interaction
- The PCI bus
Module 8: Expansion Cards
- Drive Adapters
- Video cards
- Sound cards
- Internal modems
- Expansion card troubleshooting
Module 9: Ports, Connectors, and Cables
- Serial and parallel ports, cables, and connectors
- Keyboards, mice, and pointing devices
- USB ports, cables, and connectors
- FireWire ports, cables, and connectors
- Infrared and Bluetooth wireless ports
- Multimedia ports, cables, and connectors
- Port, cable, and connector troubleshooting
Module 10: Data Storage Devices
- Hard drives
- Optical drives
- Removable storage devices
- Storage device troubleshooting
Module 11: Video and Multimedia Input/Output Devices
- Sound input and output devices
- Scanners and cameras
- Cathode ray terminals
- LCDs and other video technologies
Module 12: Printers
- Dot matrix printers
- Inkjet and related printer technologies
- Laser printers
- Other types of printers
Module 13: Portable Computers and Devices
- Notebook computers
- Handheld computers
Module 14: Monitoring and Management
- System management
- System troubleshooting
- The Windows boot process
- System monitoring
Module 15: Connecting Computers
- Networking concepts
- Wired network connections
- Wireless network connections
- Network architectures
Module 16: Networking Computers
- Network communications
- Addressing
- Internet connections
- Network installation
- Network troubleshooting
Module 17: Security
- Operating system security
- Security hardware
- The human aspects of security
Module 18: Safety
- Safety and hazards
- Safe work practices
- Disposing of computer equipment
Module 19: Troubleshooting and Maintaining a PC
- Tools and software
- Preventive hardware maintenance
Module 20: Professionalism and Communication
- Professionalism and customer satisfaction
- Problem and resolution tracking
Module 21: Windows Installation and Upgrades
Included Labs
- Use the Add Hardware Wizard
- Use Device Manager
- Dos Commands
- Dos Command Utilities
- Preparing for Installation
- Installing XP
- Configuring Static and Dynamic IP Addresses
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