Cisco® Course Listings
|
Troubleshooting Cisco Unified Communications Systems (TUC) 1.0
| Description |
Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 provides network professionals with the knowledge and skills required to troubleshoot Cisco Unified Communications systems in enterprise, midmarket, and commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level; and for components, such as Cisco Unified CallManager, Cisco Unity, videoconferencing, and infrastructure.
|
| Skills Taught |
After completing this course, the student should be able to:
- Apply effective troubleshooting methods to resolve issues in complex IPT networks
- Troubleshoot common CallManager configuration, integration, and operation problems
- Troubleshoot Cisco, Microsoft and Unix AVVID components using the appropriate utilities and management tools
- Troubleshoot common router, switch, and gateway configuration, integration, and operation issues/problems in AVVID networks
- Troubleshoot common Unity configuration, integration, and operation issues and problems
- Employ Cisco TAC as a troubleshooting and escalation tool
|
| Audience |
This course is a necessity for any system or field engineers that are responsible for troubleshooting Cisco Ip Telephony environments. This course is also recommended for any students attempting Cisco IP Telephony certifications.
|
| Prerequisites |
Students enrolled in this course should possess experience with Cisco networking and possess a CCNA certification or the equivalent knowledge and experience. Successful completion of the following courses (or equivalent experience) is strongly recommended:
- Implementing Cisco Quality of Service (QoS)
- Cisco Voice Over IP (CVOICE)
- Cisco IP Telephony (CIPT)
|
| Outline |
Module 1: xx
Module 2: x
|
|
Courses
Solutions
Modalities
Student Support
Request a Demo
Login to Course Campus | Call Us: 1-877-797-2799 
Skills Taught
