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Microsoft for Cisco Voice (MSCV) 1.0

Overview
Skills Taught
Audience
 Prerequisites
Outline
Duration:30 hours
Skill Level:Basic
Certifications:N/A
Delivery Type:Expert Encore

Description
Cisco specifically designed the Microsoft for Cisco Voice (MSCV) 1.0 course to provide students with the necessary background knowledge in the various Microsoft technologies that will be required before entering the Cisco Voice training on either Cisco CallManager or Unity. While this course does not prepare students for Microsoft certification, our expert instructors effectively introduce Cisco partners and customers to the subset of features that interact with the Cisco Voice family of products including Windows 2000, Active Directory, SQL Server and Exchange.

Skills Taught
Upon completion of the Microsoft for Cisco Voice course, the student will be able to:
  • Explain the Microsoft technology requirements for a successful deployment of CallManager and/or Unity
  • Comprehend the migration strategy of existing Windows NT environments to Active Directory
  • Understand the integral relationship of Forests, Trees, Domains, Schemas, Global Catalogs, Sites, and other Active Directory objects and their affect on CallManager and Unity
  • Explain how the Active Directory design impacts the decision for a Unified Messaging and Voice Mail-Only deployment of Unity
  • Explore the security issues around deploying Cisco voice products as well as linking them with account information from Active Directory
  • Understand the role of SQL Server and the replication process of the SQL Publisher and Subscribers
  • Manage Exchange information stores and mailboxes
  • Understand when to use the Internet Voice Connector (IVC)
Audience
The Microsoft for Cisco Voice course is intended for all Cisco partners and customers working with CallManager and Unity products.

Prerequisites
Students should possess a working knowledge of the installation, configuration, and use of the end user desktop environment in a networked configuration. Students should also possess a basic comprehension of enterprise messaging, as well as DHCP, WINS, and Internet Protocol (IP) subnetting and routing.
Outline
Module 1: Active Directory Components
  • Domain
Module 2: Installation of Active Directory
  • New Installations
  • Installing Windows 2000 Advanced Server
  • Installing Active Directory
Module 3: Replication
  • Replication
Module 4: Flexible Single Master Operations (FSMO)
  • FSMO Roles
Module 5: Management Tools
  • Demo: Built-in
Module 6: Users and Groups
  • Accounts
  • Local Groups
  • Creating a New User Account
Module 7: Security
  • Security Rights
Module 8: Active Directory Disaster Recovery
  • System State Data
Module 9: Group Policy
  • Group Policy Definition
  • Creating a Group Policy
Module 10: Networking Services
  • DNS
Module 11: SQL Databases
  • What is a Database
  • Installing SQL
Module 12: Overview of Exchange
  • Collaborative Systems
Module 13: Installation of Exchange 2000
  • Forest Prep
  • Preparing to Install Microsoft Exchange 2000
  • Installing Exchange 2000
  • Creating a New User Account
Module 14: Administration of Exchange 2000
  • Administrative Tool
Module 15: Windows 2000 with Exchange 5.5
  • Active Directory Connector
Module 16: Coexistence of Exchange 5.5 and Exchange 2000
  • Configuration and Messaging Coexistence
Included Labs
  • Installing Windows 2000 Advanced Server
  • Installing Active Directory
  • Creating a New User Account
  • Creating a Group Policy
  • Installing SQL
  • Preparing to Install Microsoft Exchange 2000
  • Installing Exchange 2000
  • Creating a New User Account