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Cisco® Course Listings

Cisco Voice Over IP (CVOICE) 6.0

Overview
Skills Taught
Audience
 Prerequisites
Outline
Duration:6 classes
Skill Level:Intermediate
Certifications:CCVP
Delivery Type:Expert Live; Expert Encore

Description
Just as Cisco predicted, the exciting and revolutionary communications technology of Voice over IP (VoIP) is taking hold. Unfortunately, there is a dramatic shortage of technical candidates who possess expertise in this area… until now! Cisco Voice over IP (CVOICE) introduces the components that make up a VoIP network, and then provides multiple examples of how to configure these VoIP components and associated protocols, while providing the high quality that voice users were accustomed to with their legacy telephony system. The main goal of our expert-led CVOICE course is to introduce learners to the function and configuration of Voice over IP (VoIP) technologies, and provide design guidance for selecting VoIP protocols. Since no two networks are alike, our practical and effective approach enables a student to apply the knowledge gained in this course to their specific needs.

Skills Taught
Upon completion of the Cisco Voice over IP (CVOICE) course, the student will be able to:
  • Describe VoIP, voice gateways, special requirements for VoIP calls, codecs and codec complexity, and how DSPs are used as media resources on a voice gateway
  • Configure gateway interconnections to support VoIP and PSTN calls and to integrate with a PSTN and PBX
  • Describe the basic signaling protocols that are used on voice gateways and configure a gateway to support calls using the various signaling protocols
  • Define a dial plan, describe the purpose of each dial plan component, and implement a dial plan on a voice gateway
  • Implement gatekeepers and directory gatekeepers, and identify redundancy options for gatekeepers
  • Implement a Cisco UBE gateway to connect to an Internet telephony service provider
Audience
This course is recommended for any student interested in mastering Voice over IP technology. It is also perfect for students interested in pursuing any of Cisco’s many IP telephony specializations or the Cisco Certified Voice Professional (CCVP) certification.

Prerequisites
To benefit fully from this course, students should have the following prerequisite skills and knowledge:
  • A working knowledge of LANs, WANs, and IP switching and routing
  • Basic internetworking skills taught in the Interconnecting Cisco Network Devices (ICND) course, or its equivalent
  • Knowledge of traditional public switched telephone network (PSTN) operations and voice fundamentals
Outline
Module 1: Introduction to VoIP
  • Introducing VoIP Network Technologies
  • Introducing VoIP Network Architectures
  • Building Scalable Dial Plans
  • Calculating Bandwidth Requirements
  • Allocating Bandwidth for Voice and Data Traffic
  • Considering Security Implications of VoIP Networks
Module 2: Configuring Voice Networks
  • Configuring Router Voice Ports
  • Adjusting Voice Interface Settings
  • Configuring Dial Peers
  • Configuring Voice Port Network Connections
Module 3: VoIP Signaling and Call Control
  • Introducing Signaling and Call Control
  • Introducing H.323
  • Deploying and Configuring H.323
  • Configuring SIP
  • Configuring MGCP
  • Comparing Call Control Models
Module 4: Improving and Maintaining Voice Quality
  • Designing for Optimal Voice Quality
  • Implementing CA