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Implementing Cisco Unified CallManager Part 1 (CIPT1) 6.0

Overview
Skills Taught
Audience
 Prerequisites
Outline
Duration: 6 classes
Skill Level: Intermediate
Certifications: CCVP
Delivery Type: Expert Live; Expert Encore

 

Description
The Implementing Cisco Unified Communications Manager Part 1 (CIPT1) v6.0 course introduces learners to Cisco’s Unified Communications Manager (UCM) application, Release 6.0. UCM 6.0 acts as the call routing and signaling component for Cisco’s IP telephony solution. This course discusses a variety of UCM configuration scenarios, including: performing post installation tasks, configuring gateways/ gatekeepers, and preparing switches to connect to IP phones. A major topic addressed in CIPT1 focuses on the construction of route plans to place intra-cluster and inter-cluster calls. Learners will also learn to configure telephony class of service (calling restrictions) and numerous user telephone features, services, media resources, and applications.

Skills Taught
After completing this course, the student should be able to:
  • Describe Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options, and how to install or upgrade
  • Perform Cisco Unified Communications Manager platform and general administration, initial configuration, and user management
  • Configure Cisco Unified Communications Manager to support on-cluster calling in a single-site deployment
  • Implement a dial plan in Cisco Unified Communications Manager to make internal calls and place calls to the PSTN
  • Configure Cisco Unified Communications Manager media resources, features, and voicemail integration
This course provides instruction in the use of the following hardware/software technologies:
  • Catalyst 2950 Switches
  • Catalyst 3550 Switches
  • 2800/3800 Series Voice-enabled Routers
  • Unified Communications Manager Platform (Cisco-modified version of Red Hat Linux)
  • Unified Communications Manager Release 6.0

Audience
This course is recommended for any student interested in mastering IP telephony technology. It is also perfect for students interested in pursuing the Cisco Certified Voice Professional (CCVP) certification.

Prerequisites
To benefit fully from this course, students should have the following prerequisite courses/skills and knowledge:
  • Working knowledge of fundamental terms and concepts of computer networking, to include LANs, WANs, and IP switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Ability to configure voice interfaces on Cisco voice-enabled equipment for connection to traditional, nonpacketized telephony equipment and to configure the call flows for POTS and VoIP dial peers
  • Basic internetworking skills taught in the Interconnecting Cisco Network Devices course, or its equivalent
  • Knowledge of traditional public switched telephone network (PSTN) operations and voice fundamentals
  • VoIP concepts taught in the Cisco Voice over IP course, or its equivalent

Outline
Module 1: Introduction to Cisco Unified Communications Manager
  • Understanding Cisco Unified Communications Manager Architecture
  • Understanding Cisco Unified Communications Manager Deployment and Redundancy Options
  • Installing and Upgrading Cisco Unified Communications Manager
Module 2: Administration of Cisco Unified Communications Manager
  • Understanding Cisco Unified Communications Manager Administration Options
  • Managing Services and Initial Configuration of Cisco Unified Communications Manager
  • Managing User Accounts in Cisco Unified Communications Manager
Module 3: Single-Site On-Net Calling
  • Understanding Endpoints in Cisco Unified Communications Manager
  • Configuring Cisco Catalyst Switches for Endpoints
  • Implementing and Hardening IP Phones
Module 4: Single-Site Off-Net Calling
  • Implementing MGCP Gateways in Cisco Unified Communications Manager
  • Configuring Cisco Unified Communications Manager Call Routing Components
  • Implementing Cisco Unified Communications Manager Digit Manipulation
  • Implementing Calling Privileges in Cisco Unified Communications Manager
  • Implementing Call Coverage in Cisco Unified Communications Manager
Module 5: Implementation of Media Resources, Features, and Applications
  • Implementing Media Resources
  • Configuring Cisco Unified Communications Manager User Features
  • Configuring Cisco Unified Presence-Enabled Speed Dials and Lists
  • Integrating Cisco Unified Communications Manager with Voice-Mail Systems
  • Implementing Cisco Unified Video Advantage