Cisco® Course Listings

Cisco IP Telephony Part 1 (CIPT1) 4.1

Overview
Skills Taught
Audience
Prerequisites
Outline

Duration: 30 hours
Skill Level: Intermediate
Certifications: N/A
Delivery Type: Expert Encore

 

Description
A critical component of a Cisco IP Telephony implementation is the Cisco CallManager. This course, therefore, is a critical ingredient for any engineer that strives to master Cisco’s approach to IP Telephony. Through an intense and detailed curriculum based on Cisco CallManager, this course ensures that students can correctly install, support, and maintain a CIPT Solution. After course completion, students will be able to confidently build and deploy a full Cisco VoIP network. In addition to complete installation and support coverage, students also obtain best practice information for CallManager administration and configuration, as well as gateway (H.323 and MGCP) administration and configuration.

Skills Taught
Upon completion of the Cisco IP Telephony (CIPT) course, the student will be able to:
  • Identify AVVID and CallManager components
  • Define and list benefits of CallManager Cluster and deployment options
  • Install the Cisco Call Manager components and upgrade a Call Manager Cluster
  • Describe the various IP phone models and list their features
  • Configure Cisco Call Manager to support IP Phones


Audience
Cisco IP Telephony (CIPT) is designed for students with a solid background in Cisco networking. The course is ideal for technicians who use or are training to use the Cisco CallManager product. It is also extremely beneficial for students that build Cisco voice architectures. This course will prepare students for future use with additional data, voice, and video services through Cisco CallManager’s open telephony application programming interface (TAPI). Cisco IP Telephony (CIPT) is also recommended for any students attempting Cisco IP Telephony certifications.

Prerequisites
Students that want to enroll in this course should possess:
  • A basic working knowledge of a computer and experience installing software onto a PC
  • A basic understanding of network connectivity
  • Windows 2000 Server experience
  • A fundamental knowledge of Cisco networking and TCP/IP
  • Knowledge of the configuration of dial-peers on H.323 voice-enabled routers
  • Knowledge of basic route plan construction, Cisco IOS and Catalyst OS command line basics, IOS configuration
  • A basic knowledge of Telephony Application Programming Interface (TAPI) and Java Telephony Application Programming Interface (JTAPI)
  • Microsoft for Cisco Voice (MSCV)
  • Introduction to Cisco Networking Technologies (INTRO)
  • Interconnecting Cisco Network Devices (ICND)
  • Cisco Voice over IP (CVOICE)

Outline
Module 1: Getting Started with Cisco CallManager
  • Introducing Cisco CallManager
  • Identifying Cisco CallManager Cluster and Deployment Options
Module 2: Establishing an On-Cluster Call
  • Identifying Cisco IP Telephony Endpoints
  • Configuring Cisco CallManager to Support IP Phones
  • Configuring Cisco Catalyst Switches
  • Configuring Cisco IP Communicator
  • Using the Bulk Administration Tool
  • Configuring DHCP
  • Configuring CCM Auto-Registration
  • Configuring Locations
Module 3: Establishing an Off-Cluster Call
  • Configuring Gateways and Trunks
  • Configuring Basic Route Plans
  • Configuring Hunt Groups and Call Coverage
  • Configuring Complex Route Plans
  • Implementing Class of Control
  • Implementing Multiple-Site Deployments
  • Configuring an H.323 Gateway
  • Configuring CCM Calling Search Spaces
  • Configuring an IOS MGCP Gateway
  • Configuring CCM Calling Search Spaces
  • Configuring SRST
  • Configuring CCM Translations
Module 4: Enabling Features and Services
  • Configuring Media Resources
  • Adding Users and Customizing User Options
  • Configuring User Features Part 1
  • Configuring User Features Part 2
  • Configuring Media Resources
  • Configuring CCM User Management
  • Default Device Profiles for the Extension Mobility Service
  • Default Device Profiles for the Extension Mobility Service
Module 5: Configuring Cisco CallManager Applications
  • Configuring Cisco CallManager Attendant Console
  • Configuring Cisco IP Manager Assistant
  • Adding an Attendant Console User and Pilot Point
  • Configuring the Hunt Group and ac User account for the Attendant Console
Included Labs
  • Configuring DHCP
  • Configuring CCM Auto-Registration
  • Configuring Locations
  • Configuring an H.323 Gateway
  • Configuring CCM Calling Search Spaces
  • Configuring an IOS MGCP Gateway
  • Configuring CCM Calling Search Spaces
  • Configuring SRST
  • Configuring CCM Translations
  • Configuring Media Resources
  • Configuring CCM User Management
  • Default Device Profiles for the Extension Mobility Service
  • Adding an Attendant Console User and Pilot Point
  • Configuring the Hunt Group and ac User account for the Attendant Console